Shopping Guide
Operation Manager
Shinnosuke Miyachi
Location and contact details
Norikura Building 1F, 1-1-11 Taishido, Setagaya-ku, Tokyo
E-mail: info@lakewood-clothing.com
Description based on the Secondhand Goods Business Law
Under the Secondhand Goods Dealers Act, secondhand goods dealers engaged in the business of buying, selling, and exchanging secondhand goods cannot operate without obtaining permission from the prefectural public safety commission.
Lakewood Clothing has obtained permission from the Tokyo Metropolitan Public Safety Commission to conduct secondhand goods sales as described below.
Name: Lakewood Clothing
Antique dealer license number: No. 303262220484
consumption tax
In addition to the product price, you will be required to pay consumption tax.
postage
Nationwide flat rate of 990 yen (tax included)
Free shipping for orders over 22,000 yen (tax included) per delivery address
Delivery company
Yamato Transport or Sagawa Express *We cannot accept requests for specific delivery companies.
Application expiration date
Payment must be made within 3 days of placing your order. If payment is not received within 3 days of placing your order, we will assume that you have no intention of purchasing the item and your order will be automatically cancelled.
Defective Products
If a product is defective within 7 days of arrival, we will replace or repair it.
*Many of our products are second-hand, and due to the nature of the products, almost all are one-of-a-kind.
We try to describe the condition of the products in as much detail as possible, but due to the nature of vintage and second-hand products, we do not accept returns, refunds or exchanges due to minor stains or dirt.
We do not accept returns, refunds, or exchanges due to customer reasons such as size or differences in image.
If there is any major damage not mentioned in the product description, please contact us within 3 days of receiving the item. In that case, we will cover the return shipping costs.
Please note that if the product is returned to our store due to an extended absence, refusal to accept the product, etc., we will charge you all shipping costs (actual cost) for both ways, as well as packaging fees, legal consultation fees, business guarantees, and other costs associated with the claim.
Sales volume
Due to the nature of our products, almost all of them are one-of-a-kind.
Please understand that items may be out of stock due to timing.
In addition, the products listed may also be on display and for sale in stores.
Therefore, we may cancel your order and issue a refund after you have completed your order. Thank you for your understanding in advance (this varies depending on the product).
In addition, there may be a maximum number set for some products, such as pre-order items.
Delivery time
We will deliver your order within 7 days of receiving it.
*Closed every Thursday.
Please note that there may be delays due to bad weather, circumstances of the delivery company, or other reasons.
Payment Method
Credit card payment is possible online.
Payment methods: lump sum, installments, revolving payment *Depends on the card company.
Accepted credit cards: VISA, MASTER, JCB, AMERICAN EXPRESS, DINERS
Convenience store settlement :
Payment will be processed through the payment service " KOMOJU ". You can choose to pay at Lawson, Family Mart, Ministop, Daily Yamazaki, and Seico Mart. Follow the instructions on the screen to complete the process. The payment deadline is 3 days. If payment is not confirmed within the deadline, your order will be automatically canceled, but if you wish to cancel, please contact us at "info@lakewood-clothing.com". In addition, your order is not confirmed until payment is confirmed, and if the product is sold out before payment is made, it will be canceled.
* A separate payment fee will be charged ( 190 yen)
Smartphone payments:
Payment will be processed through the payment service " KOMOJU ". You can choose to pay with PAYPAY, LINE PAY, or MERPAY. Please follow the instructions on the screen to complete the process.
Returns Policy
Returns and exchanges of products will not be accepted except in the case of initial defects.
Please make sure to check that the product is not defective. If the product is defective or different from the product you ordered, please contact us within 7 days after the product arrives. We will exchange the product at our expense. If the product is sold out, discontinued, or limited edition and cannot be exchanged, we will refund the product price and cash on delivery fee after you return the product at our expense.
We cannot accept returns, exchanges , or cancellations of orders due to customer convenience .
Please note that we cannot accept returns or exchanges in the following cases:
・Products that have been delivered more than 8 days ago ・Products that have been used by the customer ・Products that have been damaged or soiled by the customer ・Products that have been modified or repaired by the customer ・If the product's box, tag, instruction manual, or other accessories have been soiled, damaged, or lost
All of the products we handle meet the quality standards of the manufacturer and the inspection standards of domestic authorized distributors.
Return Shipping Fee
In the event of initial defects or incorrectly shipped items, we will handle the matter by cash on delivery.