shopping guide

Operation manager

Shinnosuke Miyaji

Location and contact

〒156-0051
Cubic 201, 2-14-1 Miyasaka, Setagaya-ku, Tokyo
TEL: 080-4110-4878
E-mail: info@lakewood-clothing.com

consumption tax

In addition to the product price, you will be required to pay the consumption tax.

postage

Nationwide uniform 990 yen (tax included)

Free shipping for orders over 22,000 yen (including tax) per destination

Delivery company

Yamato Transport * We cannot accept the designation of the delivery company.

Application expiration date

We will do it within 3 days after your order. If there is no payment for 3 days after placing an order, we will assume that you have no intention of purchasing and the order will be automatically cancelled.

Defective product

We will replace or repair any initial defects that occur within 7 days from the date of arrival of the product.

Delivery time

We will ship within 1-2 business days after receiving your order.
*We are closed every Wednesday and Thursday.

If there is a delay due to unfavorable weather, delivery company's convenience, or any other reason, we will notify you by e-mail.


About payment method

・Credit card payment Online credit card payment is possible.

Payment method: lump sum, installment, revolving ※Depends on the card company.
Acceptable card companies: VISA, MASTER, JCB, AMERICAN EXPRESS, DINERS

・Bank transfer :
Payment will be processed through the payment service " KOMOJU ". Please follow the instructions on the screen to complete the procedure. Payment deadline is 3 days. The transfer fee will be borne by the customer. If payment cannot be confirmed within the deadline, the order will be automatically canceled, but please contact us if you wish to cancel. In addition, the order is not confirmed until payment is confirmed, and if the product is sold out before payment is made, it will be canceled.

Convenience store payment :
Payment will be processed through the payment service " KOMOJU ". You can choose to pay at Lawson, FamilyMart, Ministop, Daily Yamazaki, and Seicomart. Please follow the instructions on the screen to complete the procedure. Payment deadline is 3 days. If payment cannot be confirmed within the deadline, the order will be automatically canceled, but if you wish to cancel, please contact "info@southstoreokinawa.com". In addition, the order is not confirmed until payment is confirmed, and if the product is sold out before payment is made, it will be canceled.
* Payment fee will be charged separately ( 190 yen)

Smartphone payment:
Payment will be processed through the payment service " KOMOJU ". You can choose to pay with PAYPAY , LINE PAY, or Merpay. Please follow the instructions on the screen to complete the procedure.


    About returns

    Please be sure to check that there are no defects on the product. In the unlikely event that there is a defect in the product or if there is a difference from the ordered product, please contact us within 7 days after the product arrives. We will replace the product at our expense. If the product cannot be exchanged because it is sold out, discontinued, or limited, we will refund the product price and cash-on-delivery fee after returning the product at our expense.

    We cannot accept returns, exchanges , or cancellations after ordering due to customer's convenience.

    Also, please note that we cannot accept returns or exchanges in the following cases.

    ・Products that have been used by the customer for more than 8 days ・Products that have been damaged or soiled by the customer ・Products that have been processed or repaired by the customer ・Accessories such as product boxes, tags, and instructions is defaced, damaged, or lost

    All of the products we handle have cleared the manufacturer's quality standards and have also met the inspection standards of domestic authorized distributors.